No, you may place an order as a guest. However, we highly recommend that you sign up for an account so you can track and review purchases from your account. You can also save your address and personal details which will allow for a smoother shopping experience next time.
WE SHIP TO, North America: United States, Canada, Mexico; Europe: United Kindom, France, Netherlands, Belgium, Ireland, Luxembourg, Germany, Austria, Poland, Czech, Hungary, Sweden, Danmark, Finland, Norway, Italy, Spain, Greece, Portugal, Romania, Bulgaria, Slovakia; Oceania: Australia, New Zealand; Asia: South Korea, Japan, Hong Kong SAR (China), Macao SAR (China), Philippines, Thailand, Malaysia, Singapore, Indonesia, Taiwan (China).
YasenPet will send package out within 2 work days. Shipping to your door (most countries/regions) will take around 5-15 days.
Please track your order at our Tracking page https://17track.net/en
Only Full Payment Refund, No Return. (For all orders valued under 30USD) If you receive damaged item or bad-quality item, then YasenPet will accept refund. Please contact us at yasen@yasenpet.com or 86-15257148835 (WhatsAPP).
When you ordered and received wrong size, YasenPet will accept exchange. But you do not need to return item, just ask for refund and order the correct size again. (For all orders valued under 30USD)